Privacy policy

Last updated: July 14, 2026

This Privacy Policy describes how JIANDAXIN, operated by Wuxi Jiandaxin Technology Co., Ltd. (“JIANDAXIN,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit www.jiandaxin.com, make a purchase, contact us, create an account, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will request your consent before collecting or using certain personal information.

Who Is Responsible for Your Information

Business: Wuxi Jiandaxin Technology Co., Ltd.
Trading name: JIANDAXIN
Business location: Yangjian Town, Xishan District, Wuxi, Jiangsu 214107, China
Email: huajianda@gmail.com
Telephone: +86 139 0151 1255

Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

Contact and Identity Information

  • Name;
  • Email address;
  • Telephone number;
  • Billing address;
  • Shipping address; and
  • Company or business information that you choose to provide.

Order and Transaction Information

  • Products, specifications, variants, quantities, and prices;
  • Order, return, refund, and cancellation history;
  • Shipping, delivery, customs, and tracking information;
  • Payment status and transaction references; and
  • Customer service communications relating to an order.

Payments are processed through third-party payment providers such as PayPal. We do not directly store complete payment card details. Payment providers process payment information under their own privacy policies and security practices.

Account Information

  • Customer account identifiers;
  • Account preferences;
  • Order history;
  • Saved contact information; and
  • Authentication and account security information.

Device and Usage Information

  • IP address;
  • Browser and device type;
  • Operating system;
  • Approximate location derived from an IP address;
  • Pages viewed, links selected, and search activity;
  • Referring website or advertising source;
  • Session, cookie, and similar technology identifiers; and
  • Information about how you interact with our website and advertisements.

Communications

We may collect information contained in emails, contact forms, messages, product inquiries, return requests, reviews, photographs, videos, and other communications you send to us.

How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, or contact us;
  • Automatically through cookies, pixels, log files, and similar technologies;
  • From Shopify, payment providers, logistics providers, and tracking services;
  • From advertising, analytics, search, and social media services; and
  • From business partners and service providers where permitted by law.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Confirm payments and prevent fraudulent transactions;
  • Arrange shipping, customs processing, delivery, and tracking;
  • Provide order updates and customer support;
  • Process cancellations, returns, replacements, and refunds;
  • Respond to product, wholesale, or technical inquiries;
  • Create and manage customer accounts;
  • Operate, maintain, secure, and improve our website;
  • Measure website performance and understand customer interactions;
  • Personalize website content and product recommendations;
  • Send marketing communications where permitted or where you have consented;
  • Measure and improve advertising effectiveness;
  • Detect misuse, fraud, security incidents, and unlawful activity;
  • Comply with legal, accounting, customs, tax, and regulatory obligations; and
  • Establish, exercise, or defend legal claims.

Legal Bases for Processing

Where laws such as the European Union or United Kingdom General Data Protection Regulation apply, we process personal information under one or more of the following legal bases:

  • Contract: Processing necessary to accept, fulfill, deliver, return, or refund an order.
  • Legal obligation: Processing necessary for tax, accounting, customs, fraud prevention, consumer protection, or regulatory requirements.
  • Legitimate interests: Processing necessary to operate and secure our business, prevent fraud, provide customer service, understand website performance, and improve our products and services, provided those interests are not overridden by your rights.
  • Consent: Processing based on your consent, including certain advertising, analytics, cookie, or marketing activities where consent is required.

How We Disclose Personal Information

We may disclose personal information only as reasonably necessary for the purposes described in this policy, including to:

  • Shopify: Our ecommerce platform, website hosting, checkout, customer account, fraud prevention, analytics, and related services provider.
  • Payment providers: Including PayPal and related payment or fraud prevention providers.
  • Logistics providers: Carriers, freight forwarders, customs brokers, warehouses, delivery services, and tracking providers, including 17TRACK where applicable.
  • Business systems: Order, inventory, enterprise resource planning, customer service, messaging, and operational service providers.
  • Advertising and analytics providers: Including Google and YouTube, where enabled and permitted by your consent choices and applicable law.
  • Professional advisers: Accountants, lawyers, insurers, auditors, and other professional advisers.
  • Government and regulatory authorities: Customs, tax, law enforcement, courts, and other authorities where disclosure is required or legally permitted.
  • Business transaction parties: A purchaser, investor, successor, or adviser involved in a merger, acquisition, financing, reorganization, or transfer of business assets.

We do not sell customer contact information for monetary payment. However, certain disclosures for cross-context behavioral advertising, personalized advertising, or analytics may be legally defined as “selling,” “sharing,” or “targeted advertising” in some jurisdictions. Where required, you may opt out as described below.

Shopify and Shopify Network Intelligence

Our store is hosted by Shopify. Shopify collects and processes personal information to provide the ecommerce platform, checkout, security, fraud prevention, analytics, customer account, and related services used by our store.

Shopify Network Intelligence is currently enabled for our store. When this feature is enabled, Shopify may securely use information generated through interactions with our store together with information from other participating merchants and Shopify services to provide enhanced services, including fraud prevention, analytics, personalized experiences, advertising, and measurement, subject to applicable law.

You can learn more about how Shopify processes personal information and exercise applicable privacy choices through:

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

  • Keep the website and checkout functioning;
  • Remember language, region, cart, and account preferences;
  • Protect accounts and detect fraud;
  • Measure traffic and website performance;
  • Understand how visitors use our website; and
  • Provide and measure advertising where permitted.

Where required by law, non-essential cookies and similar technologies will be used only after you provide consent. You can manage available choices through the cookie banner or privacy controls displayed on our website.

Blocking certain cookies through your browser may affect website, account, checkout, language, or cart functionality.

Advertising and Analytics

We may use Google, YouTube, Shopify, and other analytics or advertising services to understand website activity, measure advertising performance, and present relevant content or advertisements.

These providers may collect device identifiers, IP addresses, cookie identifiers, browsing activity, approximate location, and information about interactions with products, pages, advertisements, or checkout.

Where required by applicable law, advertising and analytics technologies will respect the consent choices provided through our cookie banner or privacy settings.

Marketing Communications

If you choose to receive marketing emails or messages, we may send information about products, offers, or business updates.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. Unsubscribing from marketing does not prevent us from sending transactional communications about an order, account, return, security matter, or legal notice.

International Data Transfers

We operate from China and use service providers that may process or store personal information in other countries, including the United States, Canada, member states of the European Economic Area, and other locations where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country. Where required by applicable law, appropriate safeguards are used for international transfers, such as contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, accounting, tax, customs, dispute resolution, legal compliance, and enforcement of our agreements.

Retention periods vary depending on the type of information, the nature of the transaction, legal requirements, and whether information is needed to establish or defend a legal claim.

When personal information is no longer required, we may delete, anonymize, or securely isolate it, subject to legal and technical requirements.

Information Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and checkout use encrypted connections. Payment information is handled by established payment providers. However, no transmission or storage system can be guaranteed to be completely secure.

You are responsible for protecting access to your email account, customer account, and devices. Please contact us promptly if you believe an account or transaction has been compromised.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of eligible personal information;
  • Request restriction of certain processing;
  • Object to processing based on legitimate interests;
  • Withdraw consent where processing is based on consent;
  • Request a portable copy of eligible information;
  • Opt out of certain targeted advertising, selling, or sharing activities;
  • Appeal a decision regarding a privacy request where applicable; and
  • Submit a complaint to an applicable data protection authority.

These rights are not absolute. We may need to retain or continue processing certain information to fulfill an order, comply with law, prevent fraud, resolve disputes, or establish or defend legal claims.

Privacy Requests and Verification

To submit a privacy request, contact huajianda@gmail.com.

Please state the nature of your request and provide enough information for us to identify the relevant account or transaction. We may need to verify your identity before completing a request.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and verification of the customer’s identity.

We will not discriminate against you for exercising an applicable privacy right.

Data Sharing and Targeted Advertising Opt-Out

Where required by applicable law, you may opt out of certain uses of personal information for targeted advertising or activities defined as selling or sharing.

You may use the data sharing opt-out page or privacy controls made available through our website. You may also contact us using the details below. Browser-based opt-out preference signals may be recognized where required and technically supported.

Children’s Privacy

Our website and products are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where required, delete the information.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or tracking services. We are not responsible for the privacy, security, content, or practices of third-party services.

We encourage you to review the privacy policies of third parties before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, technology, service providers, legal obligations, or privacy practices. The revised policy will be posted on this page with an updated date.

Where required by law, we will provide additional notice or request consent before a material change takes effect.

Contact Us

For privacy questions or requests, contact:

JIANDAXIN
Operated by Wuxi Jiandaxin Technology Co., Ltd.
Email: huajianda@gmail.com
Telephone: +86 139 0151 1255
Business location: Yangjian Town, Xishan District, Wuxi, Jiangsu 214107, China